Complete support for your Amazon account

From 2017 we had the opportunity to work with hundreds of different sales accounts which gives us a lot of experience and makes us a valuable part of your sales team. We’ll take care of your Amazon account from A to Z. On your part, we only need a contact person with whom we will communicate in matters related to selling on Amazon.

Our flagship service is the complete management of seller accounts on Amazon. This platform has to offer the expansion of your company into foreign markets, but in return it requires some attention and time. If you don’t feel like learning all the ins and outs of selling on Amazon, we’d love to take over these responsibilities for you so you can your time and energy so you can focus on the things that are your priority.

Amazon Account Support

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What does the "complete account service on Amazon" service include?

Consulting and advice

Any problems and ambiguities with Amazon are resolved by us so that your sales account retains the best statistics and to avoid account blocking. We contact Amazon support on any issue related to the sale of your products on this platform. This includes solving A-Z claims, removing negative comments (according to Amazon's policy), returns, etc.

Creation of a product catalog

In this step, we create a catalog of your products on Amazon based on best practices and in accordance with Amazon policy. If required, we unlock a product category or approve a new brand on Amazon. If you have a Trademark for your company, we register you in the Amazon Brand Registry.

Creating FBA shipments

Having a ready product catalog, we move on to creating a shipment of your products to Amazon warehouses. We provide guidelines on how to prepare products for shipment, discuss various options and answer any questions regarding the shipment of goods in the FBA system.

PCC promotions and campaigns

The final step in introducing your company to global markets using the Amazon platform is setting up promotions and PCC campaigns to maximize sales and visibility of your assortment.

Customer service

During the 30-day period of our sales launch service, we handle customer inquiries in 6 languages (PL, UK, DE, IT, ES, FR). We check the account at least twice a day so that each client gets a response within 12 hours.

Contact with Amazon

Any problems and ambiguities with Amazon are resolved by us so that your sales account retains the best statistics and to avoid account blocking. We contact Amazon support on any issue related to the sale of your products on this platform. This includes solving A-Z claims, removing negative comments (according to Amazon's policy), returns, etc.

Account health

Taking care of “account health” is one of our priorities. We monitor the statistics from the “account health” tab on a daily basis to ensure that your account is not blocked and to ensure that your customers get the best shopping experience from your Amazon store. If any statistics are at risk, we immediately contact you with the solutions we propose. Each action is taken in accordance with Amazon's policy.